Someone I know is struggling with problem gambling — what should I do?

Start by speaking to them directly and with compassion. Let them know that asking for help is not a sign of weakness. The baji7 support team (support@baji7.lat) can assist with any protective measures related to their account. If you want to report the situation as a third party, please contact us.

For ages 21+ only

baji7's commitment to responsible gaming

Keep the fun within limits — baji7 is committed to ensuring a safe, healthy, and controlled gaming experience for you.

Let gaming be enjoyable, not a burden

baji7 believes online gaming is a form of entertainment — not a source of income. For players in Bangladesh, we want to build a platform where gaming stays fun and never harms other areas of your life.

Responsible gaming means staying consciously in control of your budget, time, and emotions. baji7 provides multiple tools and resources so every player can game with healthy habits.

Remember: gaming is entertainment, and winning or losing on any bet is completely normal. Never chase losses by placing repeated bets to recover money — that is one of the first signs of problem gambling.

Our protection tools

Deposit Limit

Set how much you can deposit per day, per week, or per month — on your own terms. Once a limit is set, it takes effect quickly. Lowering a limit is immediate, while increasing one goes through a careful review period.

Session Time-Out

Take a break from the platform for a set period. You can choose a temporary time-out ranging from 24 hours up to 6 weeks. During this break, baji7 will not send you any promotional messages.

Self-Exclusion

Feeling like gaming is getting out of control? Through long-term self-exclusion, your account can be blocked for anywhere from 6 months to permanently. During this period, logging in becomes entirely impossible.

Age Verification

baji7 strictly enforces the 21+ age requirement. Identity is verified at registration, and in cases of doubt, accounts are suspended while additional documents are requested.

Loss Limit

Set in advance the maximum amount you are willing to lose within a given time period. Once that limit is reached, the system automatically prevents any further bets, directly helping you control financial losses.

24/7 Support

If you feel gaming is becoming a problem, contact baji7's live chat or email us at [email protected] at any time. Our support team is ready to help in both Bengali and English.

Warning signs of problem gambling

If gaming is causing stress rather than enjoyment, it is time to pay attention. If you notice the following signs in yourself or someone close to you, take action promptly.

Repeatedly placing larger bets to try to win back lost money
Trying to stop gaming but being unable to
Prioritising gaming over family, friends, or work
Lying about or hiding gaming expenses
Using money meant for bills or everyday expenses to place bets
Feeling anxious or irritable when unable to play
Neglecting sleep, meals, or social life

Golden rules for safe gaming

Set a monthly budget before placing any bets and never exceed it
Decide the maximum time you will spend gaming and use a timer
Never place bets while drinking alcohol or under emotional stress
Do not treat gaming as a source of income — it is entertainment only
Take regular breaks; avoid long, uninterrupted sessions
Keep spending time with family and friends as a higher priority than gaming
Use baji7's deposit and loss limit features to keep yourself within set boundaries

Remember: gaming can never be a way to pay off debt. During financial hardship, gaming is not a solution — it can make the problem significantly worse. If you feel you are losing control over gaming, contact baji7's support team today.

Activate self-exclusion

Self-exclusion can be activated at any time to protect yourself. It is an important step that supports your long-term wellbeing.

Log In to Your Account

Open the Responsible Gaming section

Find the "Responsible Gaming" option in Settings.

Choose your duration

Select the option that suits you: 6 months, 1 year, or permanent self-exclusion.

Contact Support

If you need help, message us via live chat or at [email protected] — we will help you complete the process.

Deposit & limit management

The minimum deposit on baji7 is ৳200. As part of responsible gaming, we recommend setting your own budget limit in advance for each week or month.

Once a deposit limit is set, you cannot deposit more than the specified amount. This reduces the risk of overspending on impulse. Keep in mind that lowering a limit takes effect immediately, while a request to increase a limit takes some time to process — this is intentional, to prevent decisions made in an emotional moment.

Similarly, a loss limit lets you decide the maximum amount you are willing to lose within a given time period. When that limit is reached, the system automatically stops you from placing further bets.

Protecting family and loved ones

If there are minors in your household, make sure they do not have access to your baji7 account. Keep your password private and never leave a session open on a device that others can use.

If a loved one appears to be showing signs of problematic gaming behaviour, speak to them about it directly. The first step toward help is acknowledging the problem.

Enable parental controls on your home computer or smartphone to prevent minors from accessing online gaming platforms. baji7 always treats the protection of minors as its highest priority.

Support & guidance

If you are struggling to control your gaming, know that you are not alone. baji7's support team is available 24/7 — contact us via live chat or at [email protected]. Our team can communicate in both Bengali and English and will provide advice in complete confidence.

Problem gambling is a mental health issue, and seeking help is not a sign of weakness — it takes courage. If you feel gaming is getting out of control, take action now — a small change can make a big difference.

baji7 is a platform that ensures fair play and SSL encryption. We believe equally in gaming security and the mental and financial wellbeing of our players.

Responsible gaming FAQ

Log in to your baji7 account, go to Account Settings, and open the "Responsible Gaming" section to find the deposit limit option. You can set separate limits for daily, weekly, or monthly periods. If you run into any issues, email [email protected] or reach out via live chat.

Yes, your account balance remains safe during self-exclusion. Once the self-exclusion period ends (if it is not permanent), your balance will be available just as before. Contact our support team for more details.

A time-out is a temporary break (usually ranging from a few hours to a few weeks), after which your account becomes active again automatically. Self-exclusion is longer-term (6 months or more) and completely blocks access to your account for the entire duration.

Start by speaking to them directly and with compassion. Let them know that asking for help is not a sign of weakness. The baji7 support team ([email protected]) can assist with any protective measures related to their account. If you want to report the situation as a third party, please contact us.

No, absolutely not. baji7 strictly enforces a 21+ age policy. Age is verified at registration, and additional identity checks are carried out whenever there is any doubt. Accounts belonging to underage users are permanently closed.

No. While self-exclusion or a time-out is active, baji7 will not send any promotional emails, SMS messages, or notifications. We make sure your break is completely free from such distractions.

Play for fun — stay within your limits

If you need help, baji7 support is always here. Or browse any of our pages to enjoy gaming responsibly.

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